FAQ

Frequently Asked Questions

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The Facts of Transmission Service/Repair & Our Business

Kevin’s North Area Transmission understands that having problems with your vehicle rates right up there with having to schedule a visit to the Dentist for a sore tooth.

Transmission problems always seem to appear unexpectedly at the worst possible time, when you can least afford to be without your vehicle & take an extra hit to your wallet .

 

Who to Trust?

The average person doesn't know the difference between a torque converter & a differential. Why should they, unless they're a car enthusiast?

This lack of technical knowledge about what is causing your problem leads to extra stress as you decide what to do.

  • How do you know that they will fix your vehicle without charging for un-necessary extra work & parts?
  • Will they fix your transmission correctly the first time?
  • Can they fix a transmission quickly, so that you can get on with your life again?
  • Do they stand behind their workmanship?

Picking a shop that you can trust in transmission repair industry can be a daunting task. Who to turn to...fancy & expensive Dealerships? Franchise shops where the owner bought their way into the industry? Or local repair shops, like Kevin's North Area Transmission?

We've earned your trust, by serving your community since 1978.

We will fix your transmission quickly, and the work is performed by highly trained personnel.

We bill you for only the parts that you really needed.

We stand behind our work & guarantee our workmanship

If needed, we can pick up your car or tow it without mishap to our service center.

 

 

Don't Ask for What You Don't Need.

Don't assume you're going to need a complete rebuild, and don't let other transmission service shops sell you on a big lie! ...and that includes your Dealership!

Transmissions are a complex assembly of moving, inter-connected parts. But, they are durable & designed to operate trouble-free for a long time.

Slipping or hard shifting are not usually symptoms of the need for a total rebuild.

Never Trust a Phone Quote.

A transmission problem cannot be properly diagnosed over the phone.

Anyone who quotes you a price to fix it over the phone will either:

 

  • Give you a low price to get your car into the shop, so that they can up sell you after taking it apart & holding you hostage before fixing it.

 

Or they will...

 

  • Give you a high price that would cover any possible problem & pocket the difference between what work was actually needed to fix your problem.

 

Always get a quote in person after your auto has been properly inspected by a qualified technician.

Why Trust a General Transmission Shop when you can trust on Kevin‘s North Area Transmissions?

We know transmissions & have been specializing in repairing them since 1978. Kevin’s North Area Transmissions uses only the best parts & guarantees top quality workmanship on every transmission we fix.

We don't give price quotes over the phone, because we won't guess about what your auto's problem "might" be.

We never give quotes without properly inspecting your vehicle, each is evaluated on a personal & individual basis.

We will honestly and accurately diagnose the problem - and then call you with our results. That's the right time to give you a price quote.

 

 

 

 

Last Updated on Tuesday, 24 April 2012 13:54